FASCO ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the FASCO mobile application and related services.

1. Information We Collect

Depending on how you use the application, we may collect:

• User account information.
• Name and contact information provided during account registration.
• Property and unit information associated with your account.
• Maintenance requests, maintenance reports, and service records.
• Information related to property management activities.
• Images uploaded as part of maintenance requests (if provided).
• Technical information required for the proper operation of the application.

2. Information We Do Not Collect

The application does not collect or access:

• Your precise location.
• Your contacts.
• Your SMS messages.
• Your call history.
• Your financial or payment information.

3. How We Use Your Information

Your information is used to:

• Provide property management services.
• Manage maintenance requests.
• Allow property owners to monitor their units.
• Enable maintenance staff to manage maintenance tickets.
• Enable property management staff to perform their assigned duties.
• Improve the quality and performance of our services.
• Provide customer support.

4. Guest Access

Visitors may browse projects and property listings without creating an account. Some application features require user authentication and are available only to authorized users.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Data transmitted between the application and our servers is encrypted using secure communication protocols.

6. Data Sharing

We do not sell, rent, or trade your personal information. Information may only be shared with authorized personnel responsible for providing property management and maintenance services when necessary to perform their duties.

7. Data Retention

Your information is retained only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. User Rights

You may have the right to:

• Access your information.
• Request correction of inaccurate information.
• Request deletion of your account, subject to applicable legal or contractual obligations.

9. Third-Party Services

The application may use trusted third-party technologies required for normal operation, such as network communication or image loading. These services process only the information necessary to provide their functionality.

10. Children's Privacy

This application is not intended for children under the age of 13 and does not knowingly collect personal information from children.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through the communication channels available on our official website or within the application.